Our Mission

To drive talent, culture, community and thought leadership programs which support diversity, equity and inclusion so we can enhance employee understanding, deliver better business outcomes and make a positive impact in the world.


Our Commitment

The systemic racism and inequality that has plagued the Black Community cannot continue. ServiceMax is committed to providing a place of opportunity and growth for Black people, as we strive to build a team that better reflects the communities we live and work in. We are committed to equal representation in the workplace and fostering a community of education and action against racial and social injustice.

Diverse Hiring Initiatives

As part of the Talent Acquisition hiring initiative, we are focusing our efforts to put diversity and inclusion at the center of our hiring process as we build a team that better reflects our desire for equal representation in everything we do.

Diverse Hiring Committees to offer a range of perspectives based on work experience and culture during the hiring process

Unconscious Bias Training required for every employee before they interview prospective candidates

Additional training for all hiring teams including webinars and other online training platforms like LinkedIn

Employee Resource Groups

BL@X (Black Lives at ServiceMax)

Black Lives at ServiceMax

The BL@X (Black Lives at ServiceMax) Employee Resource Group works to foster networking, professional development, mentoring, education, and leadership opportunities with a focus on the recruitment, retention, learning, and promotion of Black people. We are learning from the past to foster stronger cohesion for the future at ServiceMax.

ServiceMax Womxn's Network

Womxn’s Network

The ServiceMax Womxn's Network is committed to enriching and inspiring womxn to advance professionally and personally. We will cultivate a spirit of collaboration and advocacy by elevating each other through networking and mentorship. By amplifying our shared voices, we will bring a higher level of diversity and inclusion to ServiceMax.

ServiceMax LGBTQ2S+ Network


The ServiceMax LGBTQ2S+ Network strives to educate all members to be both allies and advocates while maintaining a safe space for each of us to grow. We will adopt a nonjudgmental attitude towards others whose opinions don't reflect our own through networking and mentorship. By being our authentic selves, we will bring a higher level of diversity and inclusion to ServiceMax.

India & APJ

India & APJ

Our mission is to nurture an inclusive environment for employees from diverse backgrounds, which provides them equal opportunity throughout their journey with us.

ServiceMax Asian Pacific Islander (API) ERG

Asian Pacific Islander (API)

The ServiceMax Asian Pacific Islander (API) ERG provides a supportive and inclusive space for API employees so they can bring their whole selves to work. This group aims to cultivate both personal and professional growth through education, mentoring, professional development, and building leadership skills. Our group strives to affirm and celebrate the contributions and successes of each individual in the API community.

ServiceMax Corporate Social Responsibility

Corporate Social Responsibility

CSR is committed to raising awareness of important issues that affect us all. Our programs are dedicated to helping those in need and building a better future for communities across the world. We hope that by making this important commitment, we will change hearts and minds, and make a positive impact.

ServiceMax makes me feel like I have more to do than collect a paycheck. I have not been a part of a company that made me feel that way before. It's very inspiring and it starts from the top. Thank you Neil for the way that you lead.

Senior Enterprise Sales Development

I'm honored to work at a company that celebrates this kind of involvement. I continually strive to be the friend and co-worker that talks the talk and walks the walk and ServiceMax is making that happen.

Billing & Accounts Receivable Management

Race is real & should be celebrated! Like anything, it's how it's used that can be bad. We're not all the same, but we are equal. We certainly need to continue the fight for equality.

Executive Assistant

Everything is connected. While that is an overwhelming realization to the individual, our focus groups give me hope that communities can come together to work for change.

Web Developer

Our DE&I leaders are doing a great job facilitating dicsussion. These are tough topics and the openness and honesty they allow are appreciated.

Account Executive

I'm hoping to keep up the momentum & make this a frequent program. I'm grateful to be a part of an organization that is willing to acknowledge & be a part of a global historical movement.

Strategic Account Manager

Our programs helped me realize how many people are still fighting for something that is their right to have. The 21 Day Challenge is pushing me to think about how we can take action and foster change!

Senior Regional Marketing Manager


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