Stop Warranty and Contract Leakage with Service Entitlement Automation
See how entitlements work in Asset 360 for Salesforce
Losing money in the field by providing unwarranted free labor, parts, and loaners in order to keep customers happy is an easy thing to do and happens all too often. Why? Because locating the right information while keeping a customer waiting is hard. By automating service entitlements with ServiceMax's Asset 360 solution, you can prevent service revenue losses caused by work that should have been charged for. Your service teams can instantly see the service coverage for every asset and respond quickly to customer requests. What is more, your back-office staff and field workforce can make better decisions, improve SLA compliance, and discover upsell and cross-sell opportunities.